Refund policy

No Refund Policy

Effective Date: [Insert Date]

Thank you for your purchase. Please read our refund policy carefully before making a purchase.

Digital Products (Recipes) – No Refunds

As we sell digital recipe products, all sales are final. Once the digital content has been sent or accessed, we cannot accept returns, refunds, or exchanges under any circumstances. By purchasing our digital products, you agree to this policy.

Refund Policy for Services

We offer a 30-day refund policy for ordered services, such as consulting sessions, only if the service has not been provided yet (e.g., a call or video session has not been scheduled or completed). If you wish to request a refund within this period, please contact us at talila.lev@gmail.com.

Refund Process for Services:

  • If your refund request is approved, we will process the refund within 10 business days to your original payment method.

  • If more than 15 business days have passed since your refund was approved and you have not received it, please contact us.

Exceptions / Non-Refundable Items

  • Digital recipe products are non-refundable and non-returnable once accessed.

  • We do not offer refunds on sale items or gift cards.

Damages and Issues

For any issues related to service delivery (such as missed appointments or technical difficulties), please contact us at talila.lev@gmail.com so we can assist you.

European Union 14-Day Cooling Off Period

If applicable, customers in the European Union have the right to cancel their purchase within 14 days of the order, provided the digital content has not been accessed. If the digital content has been downloaded or accessed, the purchase is final and non-refundable.

For any questions about this policy, please contact us at talila.lev@gmail.com.